Crazy job, team leaders and other office managers could be much better - Customer Service Representative Booking.com Employee Review

4.0
Sep 20, 2023
Recommend
CEO approval
Business outlook

Pros

Colleagues, bonuses, perks like free fruit, coffee and tea, good company discount.

Cons

Team leaders and other office managers were not impartial

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Booking.com Response
2y
Thank you for your review. We appreciate your positive views on the workplace environment and that you enjoyed the perks and benefits that came with the job. However, your feedback on the management is equally important to us. We’re constantly improving our management training to help our managers understand how they can better develop and communicate with their teams. Thank you for sharing your thoughts with us and we wish you the best in your career. The Booking.com team

Explore other reviews about Booking.com

5.0
May 30, 2026
Recommend
CEO approval
Business outlook

Pros

Great, definitely recommend if looking for start up

Cons

No cons all pros only

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Booking.com Response
2d
Hi, thank you for the wonderful feedback! We're so glad to hear that Booking.com has been a great fit for someone with a startup mindset. Our culture of experimentation and innovation is something we're really proud of, and it's great to know it resonates. We hope you continue to thrive here! The Booking.com team
3.0
Jun 4, 2026
Recommend
CEO approval
Business outlook

Pros

Flexibility, make your own schedule

Cons

NO learning and development Opportunities for growth often required moving into a different role or team found the compensation to be below market

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