Customer service - Anonymous employee Booking.com Employee Review

3.0
Aug 7, 2015
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I actually cannot think of any reason to work at booking.com it was an experience I would not want to repeat

Cons

in the beginning you are not a booking.com employee you are actually an employee of Manpower for 3 months. They were not forth coming with the work hours, being told during training that over time is mandatory.

Explore other reviews about Booking.com

5.0
May 30, 2026
Recommend
CEO approval
Business outlook

Pros

Great, definitely recommend if looking for start up

Cons

No cons all pros only

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Booking.com Response
3w
Hi, thank you for the wonderful feedback! We're so glad to hear that Booking.com has been a great fit for someone with a startup mindset. Our culture of experimentation and innovation is something we're really proud of, and it's great to know it resonates. We hope you continue to thrive here! The Booking.com team
3.0
Jun 18, 2026
Recommend
CEO approval
Business outlook

Pros

The team had a fun environment.

Cons

You have to deal with tough customers.

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