Pass - Customer Service Representative Booking.com Employee Review

3.0
Feb 6, 2023
Recommend
CEO approval
Business outlook

Pros

Working from home Bonus every quarter

Cons

Management no room for growth

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Booking.com Response
3y
Hi, thank you for sharing a few words. We are glad to hear you enjoyed the benefits of working with Booking.com. Our aim is to implement fair measurements and transparent policies, when it comes to the evaluation of our employees, so that we can provide them with a rewarding workplace experience. We always strive towards fair and transparent results, as we make sure our Management team has the necessary tools to undertake performance reviews successfully. Thank you for your feedback; it’s important to us, and it will be used in our continuous efforts to improve. The Booking.com team

Explore other reviews about Booking.com

5.0
May 30, 2026
Recommend
CEO approval
Business outlook

Pros

Great, definitely recommend if looking for start up

Cons

No cons all pros only

avatar
Booking.com Response
4d
Hi, thank you for the wonderful feedback! We're so glad to hear that Booking.com has been a great fit for someone with a startup mindset. Our culture of experimentation and innovation is something we're really proud of, and it's great to know it resonates. We hope you continue to thrive here! The Booking.com team
3.0
Jun 4, 2026
Recommend
CEO approval
Business outlook

Pros

Flexibility, make your own schedule

Cons

NO learning and development Opportunities for growth often required moving into a different role or team found the compensation to be below market

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