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      Booking.com

      Part of Booking Holdings

      Engaged employer

      Booking.com reviews

      Booking.com bilingual Customer Service Rep. - Bilingual Customer Service Representative Booking.com Employee Review

      3.0
      Jun 19, 2015
      Bilingual customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Clean, fun office environment. Free trips to Europe!

      Cons

      Have to start through a temp agency for the first few months at least. I hate the fact you don't know what hours/shift you will work until the last day of your classroom training. In my case I was assigned a 3rd shift (working 10pm to 6am)

      Explore other reviews about Booking.com

      5.0
      May 30, 2026
      Booker
      Recommend
      CEO approval
      Business outlook

      Pros

      Great, definitely recommend if looking for start up

      Cons

      No cons all pros only

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      Booking.com Response
      4d
      Hi, thank you for the wonderful feedback! We're so glad to hear that Booking.com has been a great fit for someone with a startup mindset. Our culture of experimentation and innovation is something we're really proud of, and it's great to know it resonates. We hope you continue to thrive here! The Booking.com team
      3.0
      Jun 4, 2026
      Account manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Flexibility, make your own schedule

      Cons

      NO learning and development Opportunities for growth often required moving into a different role or team found the compensation to be below market

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