Account Manager - Account Manager Booking.com Employee Review

3.0
Mar 14, 2015
Recommend
CEO approval
Business outlook

Pros

Good colleagues Annual trip to Amsterdam If hired as an Account Manager you can develop outside sales skills you can then take to another company

Cons

Below average compensation. Expedia pays higher for same positions The company invests zero dollars in new technology for their employees and their hotel partners (there is a pathetic internal CRM that is inefficient & accomodation partners have NO way to manage their account via a mobile device) 30 minute lunches Quarterly bonuses that are microscopic No room for growth. Unless you work at HQ in Amsterdam, you will hit a ceiling at Account Manager Extremely poor communication of goals from management downwards. As an Account Manager you can expect un-clear goals that change mid quarter and, when they do, your direct manager will let the team take all the heat for missing targets The company is consolidating departments and "trimming fat." This is great for the board of directors of PCLN and any other employee who was hired years ago when PCLN stock options were given but awful for the morale and overall vibe in all US offices

Explore other reviews about Booking.com

5.0
May 30, 2026
Recommend
CEO approval
Business outlook

Pros

Great, definitely recommend if looking for start up

Cons

No cons all pros only

avatar
Booking.com Response
2w
Hi, thank you for the wonderful feedback! We're so glad to hear that Booking.com has been a great fit for someone with a startup mindset. Our culture of experimentation and innovation is something we're really proud of, and it's great to know it resonates. We hope you continue to thrive here! The Booking.com team
3.0
Jun 18, 2026
Recommend
CEO approval
Business outlook

Pros

The team had a fun environment.

Cons

You have to deal with tough customers.

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