Someone From Booking.Com Who Actually Can Make A Change PLEASE LOOK AT THIS REVIEWS. - Customer Service Executive Booking.com Employee Review

2.0
Feb 3, 2015
Recommend
CEO approval
Business outlook

Pros

The clients, The Customers and The colleagues.

Cons

Average wage for an extremely successful company, unable to manage the work loads. Doesn't seem well thought out - The CEOs, higher management and departments are too distant from each other. The philosophy of the company doesn't meet the reality of the company. Lots of intelligent, bright forward thinking people overlooked and overworked.. Its like a cult and you are constantly branded. From training they put you out with not much support. They promote that you are you and we are booking but there is no time to be yourself. No-one seems to know what they are doing and its clear that they haven't any systems in place to assist those on the front line. It appears they are working too fast to get more clients and therefore scrimping on quality.

Explore other reviews about Booking.com

5.0
May 30, 2026
Recommend
CEO approval
Business outlook

Pros

Great, definitely recommend if looking for start up

Cons

No cons all pros only

avatar
Booking.com Response
3d
Hi, thank you for the wonderful feedback! We're so glad to hear that Booking.com has been a great fit for someone with a startup mindset. Our culture of experimentation and innovation is something we're really proud of, and it's great to know it resonates. We hope you continue to thrive here! The Booking.com team
3.0
Jun 4, 2026
Recommend
CEO approval
Business outlook

Pros

Flexibility, make your own schedule

Cons

NO learning and development Opportunities for growth often required moving into a different role or team found the compensation to be below market

See reviews by: Helpful|Rating|Date|All