Lot of talks, culture of superficial tracking with no real communication - Customer Service Executive Booking.com Employee Review

2.0
Jan 13, 2015
Recommend
CEO approval
Business outlook

Pros

Office is modern and on a good location. Co.workers are nice and multicultural.

Cons

Very strong gap between midmanagement and employee. The initial training phase full of superficial nonsen, with games and other trivial stuff which made you feel like in a kindergarten. It has a start-up atmosphere, only that seems to be the worst things from start.-up. Salary is bad. There are advertising all thi cheerful atmosphere to work in, but in real it was a atmopshere of pressure and threats to lookse your job constantly if you made smallest mistake. Incompenten team leaders, and management. No real chances to any kind of career development.

Explore other reviews about Booking.com

5.0
May 30, 2026
Recommend
CEO approval
Business outlook

Pros

Great, definitely recommend if looking for start up

Cons

No cons all pros only

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Booking.com Response
3d
Hi, thank you for the wonderful feedback! We're so glad to hear that Booking.com has been a great fit for someone with a startup mindset. Our culture of experimentation and innovation is something we're really proud of, and it's great to know it resonates. We hope you continue to thrive here! The Booking.com team
3.0
Jun 4, 2026
Recommend
CEO approval
Business outlook

Pros

Flexibility, make your own schedule

Cons

NO learning and development Opportunities for growth often required moving into a different role or team found the compensation to be below market

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