Search for something else - Customer Service Executive Booking.com Employee Review

Nobody is checking what experience you have had in the past, so the only way to grow is to stick to the KPI without caring about quality of job you are doing. Combine it with giving compliments to incompetent team leaders and in 2 years you will became ("wow") a Senior. Keep doing mentioned above and in another 2 years you will become Team Leader hating yourself for giving up your values, principles and for not learning anything useful for your career. I could not do that.