You really need to get lucky if to get promoted - Customer Care Executive Booking.com Employee Review

3.0
Aug 13, 2014
Recommend
CEO approval
Business outlook

Pros

It`s a great company for meeting people and making friends. They throw great parties and they treat you well Will definitely assist in developing your communication skills

Cons

Management is poor It`s extremely difficult to get promoted unless you are friends with somebody from the upper management The job is very repetitive They promise a lot but hardly ever fulfil any of it

Explore other reviews about Booking.com

5.0
May 30, 2026
Recommend
CEO approval
Business outlook

Pros

Great, definitely recommend if looking for start up

Cons

No cons all pros only

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Booking.com Response
1w
Hi, thank you for the wonderful feedback! We're so glad to hear that Booking.com has been a great fit for someone with a startup mindset. Our culture of experimentation and innovation is something we're really proud of, and it's great to know it resonates. We hope you continue to thrive here! The Booking.com team
3.0
Jun 4, 2026
Recommend
CEO approval
Business outlook

Pros

Flexibility, make your own schedule

Cons

NO learning and development Opportunities for growth often required moving into a different role or team found the compensation to be below market

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