You cannot grow in the company. - Customer Service Booking.com Employee Review

1.0
Aug 14, 2020
Recommend
CEO approval
Business outlook

Pros

- fitness benefit - medical benefit.

Cons

- We only get 25% discount in hotels that we receive 3 months later. - you can only get a promotion or change positions if you are friends with the right managers otherwise forget it. - when they will fire you, they will hide everything from you and make you very anxious about it, they are not clear, and everything you will do to save your job will be pointless. - Terrible management. Worst company I ever worked for and I am glad that they are not doing good.

Explore other reviews about Booking.com

5.0
May 30, 2026
Recommend
CEO approval
Business outlook

Pros

Great, definitely recommend if looking for start up

Cons

No cons all pros only

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Booking.com Response
2w
Hi, thank you for the wonderful feedback! We're so glad to hear that Booking.com has been a great fit for someone with a startup mindset. Our culture of experimentation and innovation is something we're really proud of, and it's great to know it resonates. We hope you continue to thrive here! The Booking.com team
3.0
Jun 18, 2026
Recommend
CEO approval
Business outlook

Pros

The team had a fun environment.

Cons

You have to deal with tough customers.

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