Pros
Free Fruit, Coffee and sea views...
Cons
Everything else! It's an absolute joke. From management, trainers, on boarding (the People Team), to their unhappy customers. They pride themselves on their "values" but this company has absolutely none. Everyone is miserable working there because all the customers are constantly unhappy. The managers push for great numbers yet they don't advise or do anything to help you get there. They are as clueless as the trainers. The trainers were terrible and spoke about one thing one week with no basis to develop the knowledge. They just opened up two offices in two very poor countries... They're paying those call center people the bare minimum while treating their current employees like expendable numbers...which they are. They've over hired and I've seen them let so many new employees go. Don't waste your time working there.
