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      Booking.com

      Part of Booking Holdings

      Engaged employer

      Booking.com reviews

      initially was a great company to work for, but management kept changing from great to bad to worse - Customer Service Booking.com Employee Review

      2.0
      May 5, 2019
      Customer service
      Recommend
      CEO approval
      Business outlook

      Pros

      opportunities to work with global colleagues/stakeholders/departments, being exposed to a diversity of cultures, 21 days AL, health insurance

      Cons

      Asian/Singapore management is very uptight and works on favouritism, a lot of micro management, suffers from narcissism, doesnt recognise hard work/effort but instead politics

      Explore other reviews about Booking.com

      5.0
      May 30, 2026
      Booker
      Recommend
      CEO approval
      Business outlook

      Pros

      Great, definitely recommend if looking for start up

      Cons

      No cons all pros only

      avatar
      Booking.com Response
      3w
      Hi, thank you for the wonderful feedback! We're so glad to hear that Booking.com has been a great fit for someone with a startup mindset. Our culture of experimentation and innovation is something we're really proud of, and it's great to know it resonates. We hope you continue to thrive here! The Booking.com team
      3.0
      Jun 18, 2026
      Customer service
      Recommend
      CEO approval
      Business outlook

      Pros

      The team had a fun environment.

      Cons

      You have to deal with tough customers.

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