2.0
Oct 9, 2018
Anonymous employee
Former employee, less than 1 year
Cambridge, England
Recommend
CEO approval
Business outlook
Pros
Nice friendly people, free lunch every day, swap shifts and 25 plus holiday days, benefits of money off hotels.
Cons
A mixture of email and phone work, helping with customers issues after booking. Very target driven for customer service satisfaction and quantity. As time went on, it was clear that the less time you spend with the customer had more relevance than actually really resolving their issue, sadly this wasn't for me.
