Very good company Overall - Anonymous employee Booking.com Employee Review

5.0
Sep 24, 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

*Fantastic Office *Great colleagues *Free Breakfast/Fruit/Soft drinks *International company(not Outsourcing) *Great Values of acceptance and tolerance

Cons

*Call Centre Jobs are all pretty stressful after a while *Carrer progression is still poor due small office *Some HR procedures still need to be made clearer and more consistent *Holiday process isn't smooth due business needs *Other Call centres in BCN have better salaries

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Booking.com Response
7y
Hi and thanks for your review and rating it really is appreciated. As you will know there have been some changes in the Barcelona office recently and we hope as a result we can become an even better place to work. I'm sure that all the issues you raise will be reviewed as part of our drive to become an even better place to work. Thanks again, we really do welcome all feedback - Ryan

Explore other reviews about Booking.com

5.0
May 30, 2026
Recommend
CEO approval
Business outlook

Pros

Great, definitely recommend if looking for start up

Cons

No cons all pros only

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Booking.com Response
4w
Hi, thank you for the wonderful feedback! We're so glad to hear that Booking.com has been a great fit for someone with a startup mindset. Our culture of experimentation and innovation is something we're really proud of, and it's great to know it resonates. We hope you continue to thrive here! The Booking.com team
3.0
Jun 18, 2026
Recommend
CEO approval
Business outlook

Pros

The team had a fun environment.

Cons

You have to deal with tough customers.

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