great place to work in - Anonymous employee Booking.com Employee Review

5.0
May 11, 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

This place is good. The office is filled with people who are capable of enjoying working side by side with others. The management is changing little by little and now is going more in a direction in which we are listened, my actual tl is an internal promotion and I am considering doing the same because I can see possibilities here. The pay is good and if summed to the benefit, is more than i've ever expected from a call center.

Cons

Even if they are improving, they still need more focus on the communication. The new TLs apparently are more focused on this but is something that still needs to be adjusted.

Explore other reviews about Booking.com

5.0
May 30, 2026
Recommend
CEO approval
Business outlook

Pros

Great, definitely recommend if looking for start up

Cons

No cons all pros only

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Booking.com Response
3w
Hi, thank you for the wonderful feedback! We're so glad to hear that Booking.com has been a great fit for someone with a startup mindset. Our culture of experimentation and innovation is something we're really proud of, and it's great to know it resonates. We hope you continue to thrive here! The Booking.com team
3.0
Jun 18, 2026
Recommend
CEO approval
Business outlook

Pros

The team had a fun environment.

Cons

You have to deal with tough customers.

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