Do something about London office! - ASE Booking.com Employee Review

1.0
Apr 22, 2018
Recommend
CEO approval
Business outlook

Pros

Company, overall is great! Amazing coworkers and values of the company.

Cons

Every single comment saying the same think - management is very unprofessional and rude, with no knowledge about their and CS job Ignorant - they never listen to agent as they think that they know better even about your own health or that you need to take 5 min to go to toilette. They will comfort you sometimes, if you have a problem and then they will use it against you Sickness policy - put in danger agents as they are scared to take time off to get well Incredibly stressful environment because of the Team leads.

Explore other reviews about Booking.com

5.0
May 30, 2026
Recommend
CEO approval
Business outlook

Pros

Great, definitely recommend if looking for start up

Cons

No cons all pros only

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Booking.com Response
1w
Hi, thank you for the wonderful feedback! We're so glad to hear that Booking.com has been a great fit for someone with a startup mindset. Our culture of experimentation and innovation is something we're really proud of, and it's great to know it resonates. We hope you continue to thrive here! The Booking.com team
3.0
Jun 4, 2026
Recommend
CEO approval
Business outlook

Pros

Flexibility, make your own schedule

Cons

NO learning and development Opportunities for growth often required moving into a different role or team found the compensation to be below market

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