Good at face value, cracks below the surface - Anonymous employee Booking.com Employee Review

1.0
Mar 9, 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Headlines attract a lot of people i.e. free breakfast, perkbox, competitive salary's etc. - Product and engineering organisations generally run well and you are given a lot of autonomy around decision making.

Cons

The 'basic' benefits that bigger corporates have been doing for years simply do not exist. Sick pay, for instance, you don't get paid for the first 3 days and then it is capped at a maximum of 10 days of paid sick leave for the year. This encourages a culture of coming in sick, which is exacerbated hugely by the air-conditioned offices. No real benefit that rewards loyalty within the company

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Booking.com Response
8y
Hi and thank you for your feedback although I am clearly disappointed by your rating. Your feedback is very benefits focussed rather than what a great place we are to work, how you can develop your career in a fast growing financially successful business and the potential for learning and development. However, your feedback is useful. We have dramatically improved our terms and conditions over the last 3 years. So things like salary, Perkbox and free / discounted food are important and I'm glad you recognise this. With regards to sick pay, we have had this feedback for a while and are working on this as we speak. Our holiday benefit is competitive and our pension is not lagging behind the market. We match employee contributions up to 6%. I'm sure you'll find organisations that offer more but I can show you plenty that offer less as well. We are entering the pay review time of year, let me know what you think after that. Thanks Ryan

Explore other reviews about Booking.com

5.0
May 30, 2026
Recommend
CEO approval
Business outlook

Pros

Great, definitely recommend if looking for start up

Cons

No cons all pros only

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Booking.com Response
1mo
Hi, thank you for the wonderful feedback! We're so glad to hear that Booking.com has been a great fit for someone with a startup mindset. Our culture of experimentation and innovation is something we're really proud of, and it's great to know it resonates. We hope you continue to thrive here! The Booking.com team
3.0
Jun 18, 2026
Recommend
CEO approval
Business outlook

Pros

The team had a fun environment.

Cons

You have to deal with tough customers.

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