Jan 7, 2018
Anonymous employee
Booking.com Response
8yI love the fact you love your job too - that's how we want everyone to feel everyday so thanks for your feedback.
As it happens we have been looking at the induction for new customer service colleagues and are about to launch a brand new approach from Feb 18 so I hope we can address many of your concerns. I hope over the next year or so you will see the efforts we are making to become an even better place to work. Thanks Ryan