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      Booking.com

      Part of Booking Holdings

      Engaged employer

      Booking.com reviews

      Great colleagues, fantastic community - Customer Service Advisor Booking.com Employee Review

      5.0
      Dec 6, 2017
      Customer service advisor
      Recommend
      CEO approval
      Business outlook

      Pros

      Team work communication getting a lot better Great environment to work in Leadership team seem to listen and act

      Cons

      still some way to go engaging with people - but making great progress

      avatar
      Booking.com Response
      8y
      Hi, thanks for your feedback. We are very focussed on improving as a great place to work so engagement is a priority and we really hope to keep getting better and better. Thanks Ryan

      Explore other reviews about Booking.com

      5.0
      May 30, 2026
      Booker
      Recommend
      CEO approval
      Business outlook

      Pros

      Great, definitely recommend if looking for start up

      Cons

      No cons all pros only

      avatar
      Booking.com Response
      3w
      Hi, thank you for the wonderful feedback! We're so glad to hear that Booking.com has been a great fit for someone with a startup mindset. Our culture of experimentation and innovation is something we're really proud of, and it's great to know it resonates. We hope you continue to thrive here! The Booking.com team
      3.0
      Jun 18, 2026
      Customer service
      Recommend
      CEO approval
      Business outlook

      Pros

      The team had a fun environment.

      Cons

      You have to deal with tough customers.

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