Unprofessional & Incompetent Management. Good ol' Girls Club. - Acquisition Account Manager Booking.com Employee Review

2.0
Mar 18, 2012
Recommend
CEO approval
Business outlook

Pros

Benefits Hours (9-5:30pm) Pay is ok (45k salary) Location (Downtown in the Loop) Company is great but the Chicago office is a bad apple. Hopefully with the new CEO in charge, there will be some changes in management

Cons

Managers have no confidence in themselves. They treat you like children, and you get to play a "game" if the internet is down. They like to hold meetings to hear themselves talk. They demean you in front of your colleagues. Morale in this office is low. It's sad when management stresses you out more than the actual work (which is simple and not very challenging unfortunately). Management is hypocritical and routinely leaves the office to go run personal errands (you know, like shopping cleaning supplies for an hour). I have never had to report a manager to HR before but I did here and was retaliated against. They do not do things the right way here which means using common sense and getting the job done. It's a joke. If you respect yourself and have a heart, work elsewhere.

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5.0
May 30, 2026
Recommend
CEO approval
Business outlook

Pros

Great, definitely recommend if looking for start up

Cons

No cons all pros only

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Booking.com Response
1d
Hi, thank you for the wonderful feedback! We're so glad to hear that Booking.com has been a great fit for someone with a startup mindset. Our culture of experimentation and innovation is something we're really proud of, and it's great to know it resonates. We hope you continue to thrive here! The Booking.com team
5.0
Dec 30, 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

After three months at Booking.com as an Account Manager, my experience has been very positive so far. The onboarding process is structured, and expectations are clearly set for new hires. The role is intellectually stimulating and offers strong exposure to the travel industry, commercial decision-making, and performance-driven work. I’ve felt supported by my peers and managers, with regular feedback, clear incentives, and encouragement to grow. The team environment is collaborative, and there is a genuine focus on learning, data-driven thinking, and ownership of your portfolio. For someone looking to build or accelerate a commercial career, it’s an exciting place to be.

Cons

As a new hire, it’s clear that this is a fast-paced and demanding environment. The learning curve is steep, and there is a lot of information, tools, and processes to absorb in a short amount of time. Priorities can move quickly, which may feel overwhelming at first. Because I am still early in my journey, some longer-term aspects of the role — such as workload sustainability, career progression, and regional adaptability — are still unfolding. It’s a role that requires resilience, adaptability, and comfort with ambiguity, which may not suit everyone.

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