Heading in the wrong direction - Software Engineer Booking.com Employee Review

3.0
Nov 16, 2016
Recommend
CEO approval
Business outlook

Pros

It has very relaxed environment, the people who work there are both very bright and very friendly nice offices in fountain Street

Cons

They are forcing agile ways of working too hard claiming to let us choose how we work yet forcing a certain way.

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Booking.com Response
9y
Hi and thanks for your review. I agree with all your "Pros" and appreciate you flagging them, thank you. With regards to your concerns about Agile, I guess this is an interesting one and I'd welcome the chance to discuss this with you. As you are aware, we have recently restructured into a Product Team focused organisational structure and we are moving towards more Agile ways of working. I would challenge the word "forced" but it is true this is the direction we are taking. As Ian presented when we launched the new structure and asked for feedback, we are taking this route to improve our speed / quality of delivery and this is the approach many successful tech companies take. I don't think anyone here really believes in Silver Bullets but we do believe in teams working more effectively, with more ownership and more empowerment. I accept that we are in a transitional phase at the moment (so not everything will be working smoothly) but I am sure we will get there. As I said, if you have genuine concerns, I'd encourage you to speak to your manager, come and see me or see a member of the people team. Thanks for your feedback Ryan

Explore other reviews about Booking.com

5.0
May 30, 2026
Recommend
CEO approval
Business outlook

Pros

Great, definitely recommend if looking for start up

Cons

No cons all pros only

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Booking.com Response
1mo
Hi, thank you for the wonderful feedback! We're so glad to hear that Booking.com has been a great fit for someone with a startup mindset. Our culture of experimentation and innovation is something we're really proud of, and it's great to know it resonates. We hope you continue to thrive here! The Booking.com team
3.0
Jun 18, 2026
Recommend
CEO approval
Business outlook

Pros

The team had a fun environment.

Cons

You have to deal with tough customers.

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