Lovely people, average products and processes - Account Executive Blackbaud Employee Review

3.0
Nov 11, 2022
Recommend
CEO approval
Business outlook

Pros

The people are great across the board. Welcoming and keen to help.

Cons

Onboarding program is all theory - covers nothing to do with the practicalities of doing the actual job. Their flagship products are not evolving at anything like the speed they need to to compete. They are relying on their reputation in this space to keep them going rather than much needed product development. Sales leadership too stretched. Sales processes are arduous and messy. A lot of underwhelmed clients

Explore other reviews about Blackbaud

5.0
Jan 9, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Was able to grow professionally, and be pushed to be the best employee possible

Cons

Honestly, at the time there weren’t many cons.

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Blackbaud Response
5mo
Thank you for your positive feedback! We’re thrilled to hear that you were able to grow professionally at Blackbaud and felt supported in becoming the best employee you could be. Investing in the growth and wellbeing of our people—emotionally, socially, financially, physically, and intellectually—is core to who we are.
1.0
Jul 8, 2026
Recommend
CEO approval
Business outlook

Pros

Decent pay, remote work flexibility, you get to work with some very talented folks.

Cons

Used to be proud to work for Blackbaud but that has all but disappeared in last 2 years. Poor and ineffective leadership, false transparency, frequent layoffs, bonuses based off of stock which has been tanking. It's a sinking ship. Avoid at all costs.

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