Challenging and rewarding, but repetitive - Software Engineer Asurion Employee Review

4.0
May 19, 2014
Recommend
CEO approval
Business outlook

Pros

The pay and benefits are great, vacation time is great, colleagues are awesome people and hard workers. They recognize and reward hard work. Also free food/drinks/snacks. In a great location right off the freeway. Not stingy with anything. They encourage people to take leadership roles so you can really work your way up the ladder. Promotions and raises are fairly regular. They have an established and growing customer base so this company isn't going anywhere. They are always trying really hard to make working conditions better. They use a lot of different technologies so you always have something new to learn. There are some very talented senior developers that work here with lots of experience. These guys provide great mentorship. Working from home seems okay about once a week. A lot of the colleagues are very close friends and care deeply for each other. Developers are very helpful to one another.

Cons

Code base is a little sloppy, but getting better. Managers are more like motivators than technical managers. Sometimes you are expected to work on weekends due to poor planning (but they recognize this and let you take days off to make up for it). Sometimes there are too many meetings and you wont have enough time to actually do the coding and testing. Rely very heavily on QA instead of automated testing. When starting out new, getting everything set up and getting into a project can take a while.

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Asurion Response
11y
Thank you for the review, we are very pleased to hear how much you are enjoying working with your team and the company, and the positivity you seem to be generating. Regarding your concern about planning and testing, our advice would be to direct your concerns to your manager.

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5.0
Mar 3, 2026
Recommend
CEO approval
Business outlook

Pros

Nice place to work for many

Cons

Layoffs are always around the corner

2.0
Jul 2, 2026
Recommend
CEO approval
Business outlook

Pros

The job does pay well and does give you commission and mileage back. It’s 22.05 an hour and .77 cents per mile ( you will drive a lot and your mileage check will probably be the same as your weekly check )

Cons

The job is hyper focused on pushing people to sell VHDP or HTP (VHDP Verizon Home Device Protection ), ( Home Tech Protection ). The job doesn’t really care for the financial situation of a client and will say “ well you could have told them even though they are on a fixed income, they can still get the plan and talk to their ISP about financial hardship “ the staffing is sometimes very scarce and is also very lack of consideration for driving far off with no help if you get stuck. If you happen to have a vehicle issue ( which you will ) you have 7 days to get it back up in running before you get either written up or let go. I did enjoy working for this company, but it was mentally taxing and always was about getting every dollar out the customer even though they already paid for the visit for you to come out, and the phone replacement which they have to pay for monthly. Once you have worked for the company for atleast 90 days you will get a tablet and they will make you start doing Verizon consultation about the customers WiFi and try to sell them these 90 dollar WiFi just so they can make the most money possible. It’s all just give me money even though you already gave me money

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