It's like the wild, wild west (side of Market Street) - Anonymous employee Aramark Employee Review

1.0
Dec 9, 2019
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Many people I met during my time there were great. The new building is beautiful, and I appreciated the amenities such as coffee and occasional snacks.

Cons

I was loyal to Aramark for several years, and during this time I was consistently overlooked for promotional opportunities and underpaid severely (like, to the point where when you do the math and take a look at the actual title and salary range, I'm quite sure it may have been illegal). During my last year with the company, I was the product of restructuring that resulted in a title change and double responsibilities with no increase in pay - that's not uncommon at Aramark. In fact, you're lucky to have a job after restructuring, which happens at least annually. Senior management is aloof to their own shortcomings and lack of leadership capabilities. Some people are lucky and have great bosses, but not so for me. I never received actionable feedback; everything seemed rooted in passive aggression as a retaliation for my desire to grow at the company. I was at such a wits end over the way my manager treated me that I called the employee hotline, and was told that "maybe your boss just had a bad day, and you should try confronting her with your problems." No one in HR at the corporate level ever fielded a conversation or was willing to facilitate, despite reaching out with my concerns via email. On top of all this, Employee Engagement feedback is not anonymous, it's used to gauge high performing talent for advancement (higher engagement=better), and worst of all, legitimate concerns are never acted upon. For a company that prides itself on "integrity and respect always," I never once felt like I could bring my true self to work. This was by far, the most hostile, unhealthy work environment that I have ever experienced. Although I could not be happier at my current employer and I'm exceeding all expectations, the conditions under which I worked at Aramark continue to affect me adversely from a mental health perspective today.

Explore other reviews about Aramark

5.0
Jul 1, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

great culture, room for growth

Cons

many roles hard to know what everyone does

5.0
Jun 10, 2026
Recommend
CEO approval
Business outlook

Pros

Working as a Lead Barista has been a rewarding experience that has helped me grow both professionally and personally. The role has strengthened my leadership, communication, and problem-solving skills while allowing me to mentor and support team members. I enjoy creating positive customer experiences, managing daily operations, and ensuring high standards of quality and service. The fast-paced environment has taught me how to multitask effectively, stay organized, and work under pressure. This position has also provided valuable experience in training staff, inventory management, and team collaboration. Overall, being a Lead Barista has been an excellent opportunity to develop skills that are transferable to leadership and project management roles.

Cons

While being a Lead Barista has provided valuable leadership and customer service experience, the role can be challenging at times. The fast-paced environment often requires managing multiple responsibilities simultaneously, including customer service, beverage preparation, inventory management, and team support. Staffing shortages and high customer volume can create stressful situations, especially during peak hours. The position also requires long periods of standing, frequent lifting, and maintaining energy throughout the shift. Additionally, balancing leadership responsibilities with daily operational tasks can be demanding, particularly when addressing customer concerns or training new employees while meeting service expectations

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