Miserable experience - Service Management Aramark Employee Review

1.0
Jul 8, 2013
Recommend
CEO approval
Business outlook

Pros

Learned to become callous, cold and uncaring. Unafraid to make mistakes and learn from them. I do admire my GM and feels he is trying his hardest. Unfortunately, we'll all be fired before things can turn around.

Cons

Hours, promised 40 to 45/week at interview. Reality is 65 to 80 hours/week. Constantly dealing with frustrated, angry customers and employees. Equipment breaks down faster than you can say your name. Constant price increases which creates a tense, overworked atmosphere.

Explore other reviews about Aramark

5.0
Mar 27, 2026
Recommend
CEO approval
Business outlook

Pros

its a easy job and simple to do!

Cons

work is in the evening no time for evening events

1
5.0
Jun 10, 2026
Recommend
CEO approval
Business outlook

Pros

Working as a Lead Barista has been a rewarding experience that has helped me grow both professionally and personally. The role has strengthened my leadership, communication, and problem-solving skills while allowing me to mentor and support team members. I enjoy creating positive customer experiences, managing daily operations, and ensuring high standards of quality and service. The fast-paced environment has taught me how to multitask effectively, stay organized, and work under pressure. This position has also provided valuable experience in training staff, inventory management, and team collaboration. Overall, being a Lead Barista has been an excellent opportunity to develop skills that are transferable to leadership and project management roles.

Cons

While being a Lead Barista has provided valuable leadership and customer service experience, the role can be challenging at times. The fast-paced environment often requires managing multiple responsibilities simultaneously, including customer service, beverage preparation, inventory management, and team support. Staffing shortages and high customer volume can create stressful situations, especially during peak hours. The position also requires long periods of standing, frequent lifting, and maintaining energy throughout the shift. Additionally, balancing leadership responsibilities with daily operational tasks can be demanding, particularly when addressing customer concerns or training new employees while meeting service expectations

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