Pros
Great Customers - I loved working with the customers. Great Co-workers - I felt like family to many of my co-workers. Free or discounted food - free frozen/fresh food and discount at Aramark Cafes. I learned a lot about customer service from my co-workers.
Cons
No room for advancment! They claim that there is big opprotunities to advance at Aramark, yet the three managers that I reported to were all hired from outside. Many co-workers are upset because they were passed over for promotion, when a new manager was hired from outside of company. This location has been lossing many good accounts and clients state dissatisfication with management specifically. They love the workers, but dislike half of management. With higher pay (comparable to Coke or Pepsi) and an opprotunity to move up into management I would have stayed around, but management likes to play games. They thank you for hard work, but then go behind your back and talk trash on you! The raises are a joke! They gave me a raise but then upped insurance cost taking even more out of my pay check! Could have left insurance premium the same and not given me a raise! At least my take home pay would have remained the same instead of going down! Their pricing is crazy with many new accounts being charged $55-60 for a filter change, meanwhile long-term loyal customers are be suckered for over $100. Everytime sales drop, prices are raised to make up for lost revenue resulting in higher prices! Then more customers cancel their service. Get with the picture....... higher prices, less business... lower prices, more business! Not rocket science. Many great employees are let go, one being a wonderful honest sales lady that was let go because her sells had fallen. Meanwhile another salesmen was handed sales ass companies moved into his territority. Plus he would lie and leave out information for new accounts and leave it up to other staff to explain cost and fees and deal with upset customer. Simple things like menetioning installation charges, filter fees, or promising equipment we didn't have. All of the lies and deception and he makes Salesman of the month..... yet the other salesman was honest and got kicked to the curb. I worked hard and was a company man, but the company is not for its employees.... so it was time to go!