Recent organizational changes has made the company process driven and has devalued experienced personnel. - Account Executive Aramark Employee Review

4.0
Aug 14, 2011
Recommend
CEO approval
Business outlook

Pros

flexibility; name recognition, good benefits; sales incentives. Fair but not great overall compensation compared to industry averages.

Cons

Removed skill set and savvy from selling process. It is all about sales activity and what you can input into salesforce. Sales people are in sales because they do what they do best, sell product. Not being data entry personnel. 40-50% of the job is on a laptop now. That won't help you bring in sales. The company is so caught up in the investment it has made in salesforce.com that is has lost focus of the overall big picture. Good people bring in good business. Not salesforce robots.

Explore other reviews about Aramark

5.0
Jun 2, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Company gives good benefits to employees, such as free lunch, discounts on shopping, budget for travel, along with the typical insurance and PTO

Cons

Sincerely actually not that many. Because the benefits are so good, sometimes you’re expected to do work outside of work hours.

5.0
Jun 10, 2026
Recommend
CEO approval
Business outlook

Pros

Working as a Lead Barista has been a rewarding experience that has helped me grow both professionally and personally. The role has strengthened my leadership, communication, and problem-solving skills while allowing me to mentor and support team members. I enjoy creating positive customer experiences, managing daily operations, and ensuring high standards of quality and service. The fast-paced environment has taught me how to multitask effectively, stay organized, and work under pressure. This position has also provided valuable experience in training staff, inventory management, and team collaboration. Overall, being a Lead Barista has been an excellent opportunity to develop skills that are transferable to leadership and project management roles.

Cons

While being a Lead Barista has provided valuable leadership and customer service experience, the role can be challenging at times. The fast-paced environment often requires managing multiple responsibilities simultaneously, including customer service, beverage preparation, inventory management, and team support. Staffing shortages and high customer volume can create stressful situations, especially during peak hours. The position also requires long periods of standing, frequent lifting, and maintaining energy throughout the shift. Additionally, balancing leadership responsibilities with daily operational tasks can be demanding, particularly when addressing customer concerns or training new employees while meeting service expectations

See reviews by: Helpful|Rating|Date|All