It was an ok experience. - Mac Specialist (Apple Store) Apple Employee Review

3.0
May 18, 2011
Recommend
CEO approval
Business outlook

Pros

Great products, generally nice people, competition between sales staff is less than at other retail locations, good compensation for people who have been there for a while, management wants to make customers happy

Cons

Long working hours, sometimes angry and irate customers, standing all day, retail pay, sometimes the management seem incompetent when making decisions, heavily driven by metrics competition with other stores, difficult screening process to get hired. All the stores profit margins come from attaching random things to big sales, which makes employees feel like they have to pressure customers into buying things they don't need.

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5.0
Jul 8, 2026
Recommend
CEO approval
Business outlook

Pros

Great communication and will really help you and guide you during training

Cons

Managers can sometimes be a a little much but they are very kind and friendly.

4.0
Aug 28, 2014
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

We work with geniuses - in every department, We create innovative products that thrill our customers and create new product categories - who else can say that?

Cons

ZERO ZERO ZERO work/life balance. Execs have been saying for YEARS that they understand and will make it better. But in actuality, it gets worse every year! It is obviously top management LIP SERVICE because if they meant it, they could fix it tomorrow. They have hundreds of BILLIONS in the bank. If they REALLY cared about employee work/life balance, they could bring aboard the right number of folks to make that issue dissolve. Sick of hearing the lies. Just don't lie about wanting to fix it, when they clearly DON'T care

1501
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