Customers are Evil - Specialist Apple Employee Review

5.0
Aug 11, 2015
Recommend
CEO approval
Business outlook

Pros

The people, fellow employees. We're a family in (almost) every store and when you visit other stores you're welcomed with open arms. (makes vacations interesting). Store meetings are like big parties, managers are excellent people-people. High energy, amazing benefits (dental, vision, general), great discounts.

Cons

The customers are all horrible. Spoiled teens and kids, entitled adults. Some people think just because they own an apple product they get special treatment. Always angry and foul mouthed. It's rare to actually have a pleasant interaction with a customer.

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5.0
Jun 27, 2026
Recommend
CEO approval
Business outlook

Pros

Great team, great engineers in the org

Cons

Benefits could be better, not on par with top companies

4.0
Aug 28, 2014
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

We work with geniuses - in every department, We create innovative products that thrill our customers and create new product categories - who else can say that?

Cons

ZERO ZERO ZERO work/life balance. Execs have been saying for YEARS that they understand and will make it better. But in actuality, it gets worse every year! It is obviously top management LIP SERVICE because if they meant it, they could fix it tomorrow. They have hundreds of BILLIONS in the bank. If they REALLY cared about employee work/life balance, they could bring aboard the right number of folks to make that issue dissolve. Sick of hearing the lies. Just don't lie about wanting to fix it, when they clearly DON'T care

1501
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