A potemkin village led by narcissists - Customer Service Apple Employee Review

2.0
Jul 22, 2022
Recommend
CEO approval
Business outlook

Pros

Looks good on your CV, stock purchase program, free stuff from time to time.

Cons

Managers at Cork - Ireland are incompetents, therefore fanatics of micromanagement. Toxic narcissistic and manipulators, they pertake in gaslighting. The culture is fake and it all feels like a potemkin village. The good positions, rewards and perks are arbitrarialy given to incompetents, friends, family and brown nosers, competent people are seen as a threat / annoyance and are sabotaged in all possible ways to the point of despair. Mental health issues are rampant at AppleCare because of the blatant, persistent and endless narcissistic abuse workers go through, especially those working on the phone, but HR and the company doctors are all part of the game and feel they are above policies, laws or basic human decency. Also, the cunning but relatively large French and the LGBT communities within Apple Cork are like little inside-mafias who enjoy climbing the ladder and get a good slice of the cake through deceit and toxic manipulation at the expense of those who actually know how to do the job.

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5.0
Jun 29, 2026
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Pros

fun project and good mentor

Cons

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4.0
Aug 28, 2014
Anonymous employee
Recommend
CEO approval
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Pros

We work with geniuses - in every department, We create innovative products that thrill our customers and create new product categories - who else can say that?

Cons

ZERO ZERO ZERO work/life balance. Execs have been saying for YEARS that they understand and will make it better. But in actuality, it gets worse every year! It is obviously top management LIP SERVICE because if they meant it, they could fix it tomorrow. They have hundreds of BILLIONS in the bank. If they REALLY cared about employee work/life balance, they could bring aboard the right number of folks to make that issue dissolve. Sick of hearing the lies. Just don't lie about wanting to fix it, when they clearly DON'T care

1501
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