Don’t stay longer than 3 months - Technical Support Specialist Apple Employee Review

1.0
Nov 4, 2021
Recommend
CEO approval
Business outlook

Pros

They have very good benefits

Cons

Overwhelming workload. Constant back to back calls. Micromanaged. Threatened to lose job if I didn’t change isp after a tropical storm hit because I lost internet for a week. Highly metrics based. It’s honestly the worst job I ever had. I was there for 10 years. My pay was $40,000. I took medical leave because I was depressed and burned out. I ended up quitting. I do way less work now at my new job making $70,000. Best decision ever. My mental well-being is important and working at Apple was terrible after 2 years.

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5.0
Jul 6, 2026
Recommend
CEO approval
Business outlook

Pros

Good work life balance, good management

Cons

Very little PTO, demanding at times

4.0
Aug 28, 2014
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

We work with geniuses - in every department, We create innovative products that thrill our customers and create new product categories - who else can say that?

Cons

ZERO ZERO ZERO work/life balance. Execs have been saying for YEARS that they understand and will make it better. But in actuality, it gets worse every year! It is obviously top management LIP SERVICE because if they meant it, they could fix it tomorrow. They have hundreds of BILLIONS in the bank. If they REALLY cared about employee work/life balance, they could bring aboard the right number of folks to make that issue dissolve. Sick of hearing the lies. Just don't lie about wanting to fix it, when they clearly DON'T care

1501
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