Fantastic company, tough job. - Home Advisor Apple Employee Review

4.0
Sep 22, 2014
Recommend
CEO approval
Business outlook

Pros

Apple is a great company, and it was awesome to see how much they care about the customer. Relatively flexible hours. Employees were treated with respect. Company perks. Team oriented - even working from home I didn't feel alone. The training was great, but a little shorter than I would have liked.

Cons

Any customer service job is hard. Some of the people you help will be very rude, which makes the job less desirable at times. Be prepared to be yelled at sometimes.

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5.0
Jul 3, 2026
Recommend
CEO approval
Business outlook

Pros

Enhances multitasking skills, learn to communicate with people that have different perspectives

Cons

Working with multiple people at a time, stressful at times

4.0
Aug 28, 2014
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

We work with geniuses - in every department, We create innovative products that thrill our customers and create new product categories - who else can say that?

Cons

ZERO ZERO ZERO work/life balance. Execs have been saying for YEARS that they understand and will make it better. But in actuality, it gets worse every year! It is obviously top management LIP SERVICE because if they meant it, they could fix it tomorrow. They have hundreds of BILLIONS in the bank. If they REALLY cared about employee work/life balance, they could bring aboard the right number of folks to make that issue dissolve. Sick of hearing the lies. Just don't lie about wanting to fix it, when they clearly DON'T care

1501
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