Fast times at the Apple Retail Store. - Mac Genius Apple Employee Review

5.0
May 30, 2008
Recommend
CEO approval
Business outlook

Pros

Apple provides each employee with a chance to move forward in the company, there are always ways to move up and up without stopping. Cutting edge technology and a great team to work with make working for Apple enjoyable on a daily basis. I don't think I held any previous job that I was always early to work and actually excited to be there. Working within the realm of a "tech guy" I find it challenging to figure out peoples issues, seems to always be stimulating the mind when you can't figure something out, you always press yourself to get the right answer.

Cons

Well one of the downsides to my position as a Technician is dealing with some of the unruly customers and getting paid less than I should for the amount of "internal jobs" that I have to do. Be it customer support, repairing things, being extra nice and letting people get what they want because they curse and yell. It's stressful as hell, but I guess that's what you get when you work for one of the largest computer companies in the world mixed with people paying way too much for a computer they don't know how to use properly. Another downside is the lack of allowed overtime, I'd really appreciate that, considering that it costs a lot to live on your own these days.

Explore other reviews about Apple

5.0
Jun 5, 2026
Recommend
CEO approval
Business outlook

Pros

The environment and team are great.

Cons

No cons that pose as a deterrent

4.0
Aug 28, 2014
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

We work with geniuses - in every department, We create innovative products that thrill our customers and create new product categories - who else can say that?

Cons

ZERO ZERO ZERO work/life balance. Execs have been saying for YEARS that they understand and will make it better. But in actuality, it gets worse every year! It is obviously top management LIP SERVICE because if they meant it, they could fix it tomorrow. They have hundreds of BILLIONS in the bank. If they REALLY cared about employee work/life balance, they could bring aboard the right number of folks to make that issue dissolve. Sick of hearing the lies. Just don't lie about wanting to fix it, when they clearly DON'T care

1500
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