Great at first, but the culture took a nose dive over the years - AppleCare Manager Apple Employee Review

3.0
Mar 12, 2013
Recommend
CEO approval
Business outlook

Pros

- At least when I first started, the culture was amazing. Creativity was valued and prized. You were taught interesting things, and given projects that tickled your brain if you were interested. - The people were, and still are, some of the most amazing people you'll ever work with. - The managers who are good are absolutely brilliant, amazing, and inspiring. You'll want to jump off a cliff for them. - The onsite benefits are pretty rocking. Cafeteria, very nice gym, lovely campus, onsite Toastmasters group (at least while I was there), various employee organizations and clubs, etc. - There's a lot of growth, so if you can play the politics game, you have a bright future ahead of you

Cons

As I continued on in my career at Apple, the company grew up and became more corporate. What does that mean? Fewer people got promoted from within (preferring instead to get people form the outside, people with MBAs, etc.) - As good as the benefits are, there were some serious lacks (example: No paternity leave, no paid leave for adoption, no sabbaticals, etc.) - Very few managers (and certainly almost no upper managers) care about the customer. They care about the number, but not about the actual customer. - The pay is okay at best. They brag that they're solidly average. This seems counterintuitive for one of the richest companies in the world. Value your human capital. - You do have to play politics. Which often translates to keeping your mouth shut. Anger the wrong person and you may as well quit because your career there is over. - A lot of the skills they teach aren't transferrable. Instead of certifying people in recognized brands (PMP, ASTD, etc.), they prefer to do their own certifications in house, which don't mean anything anywhere else.

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5.0
Jun 15, 2026
Recommend
CEO approval
Business outlook

Pros

Very goog place to work!

Cons

Not much. Sometimes very stressful.

4.0
Aug 28, 2014
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

We work with geniuses - in every department, We create innovative products that thrill our customers and create new product categories - who else can say that?

Cons

ZERO ZERO ZERO work/life balance. Execs have been saying for YEARS that they understand and will make it better. But in actuality, it gets worse every year! It is obviously top management LIP SERVICE because if they meant it, they could fix it tomorrow. They have hundreds of BILLIONS in the bank. If they REALLY cared about employee work/life balance, they could bring aboard the right number of folks to make that issue dissolve. Sick of hearing the lies. Just don't lie about wanting to fix it, when they clearly DON'T care

1501
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