Apple is Great Company, Steer free of Retail Though - Mac Genius Apple Employee Review

2.0
Apr 17, 2009
Recommend
CEO approval
Business outlook

Pros

Apple is an incredible company. They offer amazing benefits, including Health, dental, 401k (matching), vision, gym memberships, ESPP, and education reimbursement. The people that Apple as a company attracts as employees are also amazing. For the most part you'll enjoy the staff you work with at the store and even management on a personal level. Apple has a great training program that involves sending all new hires to California or Texas for training for two weeks. During this time all expenses are paid, including food, hotel, and travel expenses. Apple will later pay for your re-certifications every year. The training is top-notch.

Cons

Retail does not allow for promotion and management will work you to death to make their bonuses. Frequently due to the explosion of Apple's popularity stores are overworked. Apple has increased the sales staff in many stores but the tech support staff is often overwhelmed. Stores are doing double the business they did last year with no additional support. Pay increases are minimal considering the increased amount of work. Management however in order to meet their bonuses often push retail employees to work even harder. Stores often will fine that they are physically too small as well. You'll be forced to work mere inches away from your co-workers.

Explore other reviews about Apple

5.0
Jun 26, 2026
Recommend
CEO approval
Business outlook

Pros

Pay is good & good people to work with

Cons

Work life balance is tough

4.0
Aug 28, 2014
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

We work with geniuses - in every department, We create innovative products that thrill our customers and create new product categories - who else can say that?

Cons

ZERO ZERO ZERO work/life balance. Execs have been saying for YEARS that they understand and will make it better. But in actuality, it gets worse every year! It is obviously top management LIP SERVICE because if they meant it, they could fix it tomorrow. They have hundreds of BILLIONS in the bank. If they REALLY cared about employee work/life balance, they could bring aboard the right number of folks to make that issue dissolve. Sick of hearing the lies. Just don't lie about wanting to fix it, when they clearly DON'T care

1501
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