2.0
Mar 28, 2009
Anonymous employee
Former employee
Knoxville, TN
Recommend
CEO approval
Business outlook
Pros
Great co-workers, good sense of camaraderie. Great benefits, great discounts. Proud to be helping people get such an amazing product. Very good training resources, constant internal systems and efficiency improvements, open to suggestions.
Cons
VERY POOR advancement possibilities for Geniuses at Apple Stores. You're basically topped out unless you want to be management. Few geniuses ever make it to corporate. Really crappy schedule, typical of retail is nights and weekends. As a Genius, you are a customer service rep, you take a lot of abuse from customers in person, and often get forced to try to sell things to customers who are not in a good mood to begin with.