AHA at home advisor - AHA At Home IOS/CPU T1 Support Apple Employee Review

2.0
Jan 21, 2018
Recommend
CEO approval
Business outlook

Pros

Working from home, Occasional box of chocolates in the post, Discount on an IPhone once a year,

Cons

Working from home, pro at first until you begin to lose your mind after about 6 months, Taking a massive amount of phone calls up to 50 a day can be extremely stressfull no real help only a Skype chat with other agents in the same boat, short break time 15mins in the morn, 30 mins lunch and 15mins in the evening, working day Varys 12-8 8-4.30 9-5.30, If you have weekends off you are likley going to be working 12-8 during the week,

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5.0
Jun 20, 2026
Recommend
CEO approval
Business outlook

Pros

Great benefits, strong support and resources to do your job

Cons

Slow moving, strict rules on customer approach

4.0
Aug 28, 2014
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

We work with geniuses - in every department, We create innovative products that thrill our customers and create new product categories - who else can say that?

Cons

ZERO ZERO ZERO work/life balance. Execs have been saying for YEARS that they understand and will make it better. But in actuality, it gets worse every year! It is obviously top management LIP SERVICE because if they meant it, they could fix it tomorrow. They have hundreds of BILLIONS in the bank. If they REALLY cared about employee work/life balance, they could bring aboard the right number of folks to make that issue dissolve. Sick of hearing the lies. Just don't lie about wanting to fix it, when they clearly DON'T care

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