Pros
It’s a nice campus, you will spend more than you make if you use the campus facilities. Good location Decent benefits
Cons
Drinking alcohol is encouraged, if you chose your family over going to happy hour, the leadership will hold it against you. I had a young family member pass away from a vehicle accident and was told that, “It is dark that I am bringing it up and was refused time off. There is no sense of customer service, instead you are told to give concessions to appease customers, but than you will receive corrective action for giving concessions away. Coercion and special treatment run rampant depending again on where you fall on their social ladder. There was a representative sitting in 3 inches of water at her desk with exposed electrical outlets due to her being afraid to leave her desk for fear of what the company would do if she chose her personal safety over her job. Even with water flooding the floor from a leaking fire valve. Even building maintenance requested her to move. Best feeling I ever had was to walk out of the doors of the Austin, Tx offices for the last time.