Pros
My fellow coworkers are great and supportive, that's honestly all I've got. Not much else is that good. The benefits are awesome.
Cons
TERRIBLE work life balance. Constantly understaffed and severely strapped for resources. People are constantly quitting and no one is being hired to supplement the amount of support we need. Our customer traffic is rapidly increasing, and we're expected to do WAY more with WAY less. The Higher ups in the company are constantly talking about "retail evolution", when the fact is the company is losing people faster than ever. As a result, morale is EXTREMELY low and just about everyone there only works for a paycheck. People are overworked and call out just to get some peace of mind. No one is passionate about their work anymore, and Apple is now just like every other retailer.