Not as good as it first appears. - AppleCare Senior Advisor Apple Employee Review

2.0
Nov 9, 2016
Recommend
CEO approval
Business outlook

Pros

Benefits weren't bad, employee discount was nice, and working from home was great (at first).

Cons

In 2013, I would have given this job 4 or 5 starts. Since then, management has totally disregarded all employee feedback and has implemented new policies that are universally despised by the front line workers at AppleCare. Work-life balance has become nonexistent. And after years of working at home, your work life just naturally creeps into your personal life.

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5.0
Jun 23, 2026
Recommend
CEO approval
Business outlook

Pros

Great place to work at!

Cons

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4.0
Aug 28, 2014
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

We work with geniuses - in every department, We create innovative products that thrill our customers and create new product categories - who else can say that?

Cons

ZERO ZERO ZERO work/life balance. Execs have been saying for YEARS that they understand and will make it better. But in actuality, it gets worse every year! It is obviously top management LIP SERVICE because if they meant it, they could fix it tomorrow. They have hundreds of BILLIONS in the bank. If they REALLY cared about employee work/life balance, they could bring aboard the right number of folks to make that issue dissolve. Sick of hearing the lies. Just don't lie about wanting to fix it, when they clearly DON'T care

1501
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