2.0
Mar 18, 2026
Former employee, more than 10 years
Austin, TX
Recommend
CEO approval
Business outlook
Pros
Competitive pay and benefits, product discounts
Cons
Very little opportunity for advancement, Nonstop call volume, rude customers, micromanagement down to policing bathroom breaks and threatening to fire you for taking them, Management targets people who use FMLA, ever expanding scope of support, removal of worker friendly benefits such as the option to take unpaid time off.