If your employees aren't happy, your customers won't be either. - Flight Attendant American Airlines Employee Review

2.0
Aug 21, 2008
Recommend
CEO approval
Business outlook

Pros

The free travel benefits are great - that's why most of us are here. I really can't complain about the salary for my job, esp. when you consider the great flexibility we have with our schedules. Local management at our location is very pleasant to work with and for the most part very respectful.

Cons

Lack of respect by senior management. Lack of overall company direction and vision. Unhappy customers. It seems like the company doesn't know what it wants to be or where it's going.

Explore other reviews about American Airlines

5.0
Jun 20, 2026
Recommend
CEO approval
Business outlook

Pros

Mgmt is supportive. Co-workers are great. Benefits great.

Cons

Pay could be higher for the hours

4.0
Jul 6, 2026
Recommend
CEO approval
Business outlook

Pros

People, 401k match, flight benefits

Cons

Low Pay for Tech, flight benefits for standby are now harder to use. Lots of offshoring. Company does not seem to know where to go. Lowest of the totem pole for airlines.

See reviews by: Helpful|Rating|Date|All