4.0
Jul 5, 2025
Former employee
Pune
Recommend
CEO approval
Business outlook
Pros
Working as a Customer Service Associate at Amazon was a rewarding experience. The role provided a fast-paced environment that honed my problem-solving and communication skills. Amazon's emphasis on customer obsession encouraged me to consistently deliver high-quality support across various channels.
Cons
High call volumes can be challenging during peak seasons Strict adherence to schedules and KPIs