Amazon Reviews | Glassdoor.ca

Amazon Reviews

Updated 26 April, 2017
12,283 reviews

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Full-time Part-time

3.4
Star Star Star Star Star
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Amazon Chairman, President, and CEO Jeff Bezos
Jeff Bezos
6,565 Ratings

12,283 Employee Reviews

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Pros
  • Learn a lot of things and good working environment (in 335 reviews)

  • There are a lot of smart people in aws (in 753 reviews)

Cons
  • Work life balance is a challenge (in 1487 reviews)

  • No work life balance around the holidays (in 317 reviews)

More Pros and Cons

  1. "Work at Warehouse"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Problem Solver in Vancouver, BC
    Current Employee - Problem Solver in Vancouver, BC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Amazon full-time (More than a year)

    Pros

    Good place to learn everything about customer care

    Cons

    heavy lifting, walking more than 7Km per day


  2. Helpful (2)

    "Proactive company, they set unrealistic expectations to get the most out of their employees."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Delivery Driver in Burnaby, BC
    Current Employee - Delivery Driver in Burnaby, BC
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Amazon full-time (More than a year)

    Pros

    You get paid automatic 10.5 hours even if you finish early.

    Cons

    They're very cut throat and let a computer make all of their decisions

    Advice to Management

    Try listening to the people out in the field instead of only following data


  3. Helpful (2)

    "Area Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Area Manager in Toronto, ON
    Current Employee - Area Manager in Toronto, ON
    Positive Outlook

    I have been working at Amazon (Less than a year)

    Pros

    Huge growth potential, lots of resources and support to help you growth, develop leadership skills, very high hiring bar and surrounded with very talented people

    Cons

    Long work hours, stressful, competitive

    Advice to Management

    If you're looking to commit yourself to a job with high growth and learning potential + you are ready to commit to long hours this is the place for you.


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  5. Helpful (3)

    "Software Development Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Development Manager in Toronto, ON
    Current Employee - Software Development Manager in Toronto, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Amazon full-time (More than 3 years)

    Pros

    At Amazon we are given the opportunity to own the part of the business we are responsible for and drive it forward in the manner in which we think will drive the best results. You work with amazing people and focus on the biggest challenges in the industry with global scope.

    Cons

    Leadership is hit and miss with some amazing leaders scattered across the company, and an number of poor leaders in key positions. The great part is, however, that Amazon is huge and movement is encouraged, so you can shop around for the great leaders.

    Advice to Management

    Invest in leadership training to drive consistency across the organization and ensure those that are promoted from within are not dependent on potentially bad leaders to become successful leaders.


  6. Helpful (1)

    "Beware of AMAZON politics and management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Brampton, ON
    Former Employee - Anonymous Employee in Brampton, ON
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Amazon full-time (Less than a year)

    Pros

    good benefits personal time off and vacation days

    Cons

    Long hours .Practically 10 hours of shift and hardly get time for lunch break as you have to walk and waste time at security.Busy year you are forced to work overtime to fulfill their targets and management won't give a damn or appreciate your hard work and dedications.If you make errors or mistake when you are in different departments labour sharing/helping to coverup for other people you get written warning without considering anything.Sometimes you are been treated like labour doing donkey work all your shift till you get tired and exhausted.And you cnt take vacations during peak season even if you are sick present doctors note they have ready excuse not to accept it and will be given warnings and attendance points are automatically added.will never answer calls or listen to voicemail .you need to run after them to get problem solved wasting your break time

    Advice to Management

    H.R needs more formal training as they don't care about your problem and situations .they ignore everything and blame their mistakes either on employee or other HR team members


  7. "Great Learning Environment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Human Resources in Toronto, ON
    Current Employee - Human Resources in Toronto, ON
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Amazon full-time (Less than a year)

    Pros

    Fast paced environment that encourages you to learn as much as you can and supports development. Lots of great people working together as a team and opportunities for advancement.

    Cons

    Not too many cons fortunately. Amazon is still pretty new to Canada so they are still going through a lot of trial and error to see what works best for the business operations. They operate very lean, which sometimes means they do not have enough staff in place for the task at hand creating long hours and heavier workloads.

    Advice to Management

    Stronger focus on acknowledging staff efforts to give better gage on how you are doing in your role. There is a high turnover in staff due to the pace, creating staff engagement opportunities to get to know colleagues would create better team collaboration


  8. "Great Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Fulfillment Associate in Delta, BC
    Current Employee - Fulfillment Associate in Delta, BC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Amazon (Less than a year)

    Pros

    If you are motivated to work hard and meet the standards that are required of you then the Company and job are great. No lazy unmotivated people need apply.

    Cons

    rate increase subject to change after 75% of employees are meeting rate. Work hard then rate goes up and you have to work SUPER hard to keep rate at 100%

    Advice to Management

    MY experience has been positive with management They are real and approachable, during Peak season they even work at picking and stowing to help out the team!


  9. "quick review"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Developer in Toronto, ON
    Former Employee - Software Developer in Toronto, ON
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Amazon full-time (More than 3 years)

    Pros

    High level of freedom in making decisions about the software on team level.
    Access to a lot of different resources if it's justified.

    Cons

    Work life balance: All you get is as much as you fight for. Plus you might end up with a lot of on-call load and thus weekend (or middle of night) work on small teams.
    While officially requiring to be upfront with problems, and think critically, in reality managers can get away with anything as long as they deliver on their goals. You better keep this in mind when dealing with them.


  10. "The fastest we do the best we get"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Warehouse Associate Picker in Brampton, ON
    Current Employee - Warehouse Associate Picker in Brampton, ON
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Amazon full-time (Less than a year)

    Pros

    Team work and the opportunity to learn in fast paced environment. I like the way Amazon fulfill the target in time to satisfy their millions of customers

    Cons

    Long time hours and sometimes it feels the managers do not listen to you and only target upon their tasks

    Advice to Management

    Switch the shifts


  11. "Sales rep"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Representative in Ottawa, ON
    Former Employee - Sales Representative in Ottawa, ON
    Recommends
    Positive Outlook

    I worked at Amazon full-time (More than 3 years)

    Pros

    Good environment and good pay

    Cons

    long hours but its to be expected

    Advice to Management

    None


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