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      Bilingual Japanese Support experience - Customer Service Associate Amazon Employee Review

      4.0
      Nov 13, 2024
      Customer service associate
      Recommend
      CEO approval
      Business outlook

      Pros

      Management is very kind and understanding. There are many benefits and salary increases such as commuter reimbursement. They are lenient when asking for a leave.

      Cons

      Expect to receive many calls in a day and talk to irate customers

      Explore other reviews about Amazon

      5.0
      Jun 25, 2026
      Cxo associate
      Recommend
      CEO approval
      Business outlook

      Pros

      Flexible, low stress, nice customers

      Cons

      Not guaranteed shift availability for any given week

      5.0
      Jan 10, 2016
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Really smart people, a lot of opportunity for growth, always encouraged to be innovative, think big, and create something new. Competitive salary and benefits with other major tech companies. 100% self motivating work environment. No dress code and 4 legged friends are welcome.

      Cons

      You have to be self motivated. NO ONE will hold your hand and tell you that you're doing a great job. If you need constant affirmations from management, this company isn't for you.

      3159
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