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      Small Layoffs Are Happening - IT Support Associate II Amazon Employee Review

      3.0
      Mar 29, 2024
      It support associate ii
      Recommend
      CEO approval
      Business outlook

      Pros

      You are compared to others in your region based on metrics like ticket completion, overall SLA of tickets, projects, and new site launches. Some days you might have lots of downtime which I use to study for certs since i work at a smaller site. They do offer trianing in LinkedIn Learning and Udemy for free.

      Cons

      The leadership principles are sometimes weaponized to get you to do something not yet standardizes for network wide use but operations wants it because they heard of it from someone else that might be at a pilot site. Lots of different depts/org are quietly laying people off I can't be promoted unless a position opens up, move to different state or move over to operations.

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      5.0
      Jul 4, 2026
      Order picker
      Recommend
      CEO approval
      Business outlook

      Pros

      Cross training that helps for faster growth and more experience.

      Cons

      Sometimes you gotta hurry and find equipment or pit equipment before others snag them and leave you with the “bad” ones. That take forever to get repaired.

      5.0
      Jan 10, 2016
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Really smart people, a lot of opportunity for growth, always encouraged to be innovative, think big, and create something new. Competitive salary and benefits with other major tech companies. 100% self motivating work environment. No dress code and 4 legged friends are welcome.

      Cons

      You have to be self motivated. NO ONE will hold your hand and tell you that you're doing a great job. If you need constant affirmations from management, this company isn't for you.

      3159
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