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      Working at Amazon - Customer Service Representative (CSR) Amazon Employee Review

      3.0
      Feb 1, 2024
      Customer service representative (csr)
      Recommend
      CEO approval
      Business outlook

      Pros

      They provide the equipment, remote work is ensured, paid training is provided, doesn't push for metrics performance.

      Cons

      Base salary remain the same during 6 months, there's no bonuses, nor comissions. Doesn't allow the schedule swapping.

      Explore other reviews about Amazon

      5.0
      Mar 14, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      - Lots of freedom to work

      Cons

      - Could be paid more I guess

      5.0
      Jan 10, 2016
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Really smart people, a lot of opportunity for growth, always encouraged to be innovative, think big, and create something new. Competitive salary and benefits with other major tech companies. 100% self motivating work environment. No dress code and 4 legged friends are welcome.

      Cons

      You have to be self motivated. NO ONE will hold your hand and tell you that you're doing a great job. If you need constant affirmations from management, this company isn't for you.

      3159
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