5.0
Aug 22, 2023
Current employee, more than 1 year
Barcelona
Recommend
CEO approval
Business outlook
Pros
Daily team meetings (15min) with great input, 1-on-1 every 2 weeks with your manager to solve problems or work on your career, monthly team meetings (1hour) to connect, learn, get the team feeling. Amazing salary for Spain, contact center (28.5K) Real options and processes to improve processes and be part of the constant improvement
Cons
Strict KPIs that need to be met, this can be stressful (how many call attempts are successful, how long you take to finish a task, which percentage of clients act according to your coaching). To be fair, if you're not reaching the metric targets, both manager and peers help you achieve it