Devalued, Demoralized - Program Manager I Amazon Employee Review

2.0
Mar 17, 2023
Recommend
CEO approval
Business outlook

Pros

Health insurance benefits are solid. I began my time at Amazon in another business function. That first manager invested in me and helped me develop skills.

Cons

In my current role, Amazon dropped me into an existing program and expected me to support 30+ live processes while building out new processes which included coding and technical configurations among multiple platforms. When I asked my manager what the processes even accomplished for the business, they were unable to answer some of my questions. I began from the ground up learning processes that I "owned", building out relevant contextual information, self-service problem-solving mechanisms, and a network of supporting tech partners. Soon, I was the only program manager supporting this program which had previously two FT headcount dedicated to it. I am told that I am not promoted because I don't take on large enough, strategic-enough projects. All my time is consumed by doing what I'm told is "standard work" for my level: adding new processes to the program, optimizing my existing processes, troubleshooting, and requesting tech upgrades. The hardest part is that I earn $10K-$20K less than others with my job title in my same city because my original hire date with the other business function was in 2020. I am told if I want to earn more, then I must promote to the next level. But I already work 45-50 hours per week and am told I'm just "meeting expectations" and if I want to promote I need to "exceed expectations". I'm told to "make time" for strategic projects without being allowed to deprioritize the so-called "standard work" because that is what makes money for the business. I wouldn't recommend that anyone subject themselves to this confusion and dysfunction.

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5.0
May 28, 2026
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Pros

Competitive hourly pay in many locations Benefits may include health insurance and tuition assistance Flexible scheduling options at some warehouses Opportunities for overtime and extra pay Entry-level job with minimal experience required

Cons

Physically demanding work with long hours standing or lifting Fast-paced environment with strict productivity targets Repetitive tasks can become tiring Work schedules may include nights, weekends, or holidays High stress during peak shopping seasons like holidays

5.0
Jan 10, 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Really smart people, a lot of opportunity for growth, always encouraged to be innovative, think big, and create something new. Competitive salary and benefits with other major tech companies. 100% self motivating work environment. No dress code and 4 legged friends are welcome.

Cons

You have to be self motivated. NO ONE will hold your hand and tell you that you're doing a great job. If you need constant affirmations from management, this company isn't for you.

3159
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