Used to be a great company - Senior Operations Manager Amazon Employee Review

2.0
Dec 15, 2022
Recommend
CEO approval
Business outlook

Pros

You will become an excellent problem solver using data, concise communication, KPIs and manage large teams. Learned a lot about motivating people, becoming a leader and scaling complex problems across the organisation. I don’t think there is any company as data driven as Amazon, seriously. Every sentence you say needs to contain data if you want to succeed, which builds strong communications skills for any career in the 21st century.

Cons

Cut-throat management and toxic culture, unnecessary pressure and long hours for every tiny KPI that is not perfect out of the 1000. Some of these KPIs have not improved on any of the hundreds of fulfillment centers for over a year but all the managers have lost countless hours of sleep and stress because of pressure to improve them. I received the highest level of performance reviews but still it was never good enough, always could have done more, could have done it sooner, could have taken less time, could have done it during the weekend instead of waiting until Monday. They will also remind you every week about performance reviews to push you to stay at your 110% non-stop. Holidays are working days without hesitation. Expectation was to be available for texts and calls any time from 7am to 11pm on weekdays and during the day on weekends. Worked no less than 65hrs / week but far worst pay than comparable jobs with these expectations. At the end of the day, it wasn’t worth it for the value proposition this job is offering. Amazon was a very different / pleasant company to work for until the stock started dropping.

Explore other reviews about Amazon

5.0
Mar 16, 2026
Recommend
CEO approval
Business outlook

Pros

Pay well do what u ask for

Cons

Fast too much work sometimes

5.0
Jan 10, 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Really smart people, a lot of opportunity for growth, always encouraged to be innovative, think big, and create something new. Competitive salary and benefits with other major tech companies. 100% self motivating work environment. No dress code and 4 legged friends are welcome.

Cons

You have to be self motivated. NO ONE will hold your hand and tell you that you're doing a great job. If you need constant affirmations from management, this company isn't for you.

3159
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